5, August 2017
Media reports in Cameroon recently hinted of an imminent departure of Ecobank. Messages both audio and written circulated on social networks, appealing to customers of the bank to withdraw their savings before it was “too late”.
The rumor came following a statement from the bank, some ten days ago, announcing the reduction of its staff and the closure of some of its agencies. A strategy already in place in Western Europe and the US aimed to reduce crowding while leveraging evolving digital channels to expand services.
The management of the bank has issued another statement signed this time around by its general manager, Gwendoline Abunaw. The GM in the press release noted that Ecobank is committed to deliver cost-effective, convenient and flexible banking.
Said Gwendoline Abunaw, “We want to tell all our customers that Ecobank continues to attach great importance to its activities in Cameroon. For the last sixteen years, we have been working to expand our business and increase the number of our customers, and we have become the fourth largest bank in the country.
Ecobank is a modern, pan-African, forward-looking bank committed to using digital technology – in our case, mobile banking – to deliver cost-effective, convenient and flexible banking solutions to its customers.
While we are committed to rolling out our digital strategy, we continue to offer our services in our agencies, ATMs and cash points in nine of the country’s ten regions. We would like to sincerely thank our customers for their loyalty. ”
By Sonne Peter with files from Cameroon Info.Net