Eneo angers Yaounde city dwellers with sharp increase in electricity bills 0

Households in the nation’s capital Yaoundé have registered their protest following a sudden increase in electricity bills. The offices of Eneo, the company responsible for the distribution of electricity have all been receiving large numbers of complaints this week.  Cameroon Concord News spoke to some of the Yaoundé city dwellers who revealed that the bills moved from 30,000 to 50,000 CFA francs in the month of June 2016. Some electricity customers claimed their amounts rose from 13,000 to 20,000 FCFA.

Many customers of the distribution company, Eneo do not understand what caused the sharp increase. A spokes person for the electricity company, Eneo was quoted as saying that “Change can only occur with a decision from the regulatory agency for the electricity sector (Arsel). To date, invoice is based on the rates set in 2012”.

Eneo issued a statement late last week stating that “rates are set according to consumption brackets between 0 and 110 kWh, it costs 50 CFA francs, without Vat. But as long as people buy appliances or even simple light bulbs that consume a lot, or they leave phone chargers and various other devices connected all night, and consumption increases when you exceed 110 kWh, it you apply another minimum charging period is 79 FCFA with more Vat”

It is also common in the major cities for dubious electricians to tap electricity from a neighbor without his knowledge and “you pay for two or three households”. At the time of filing this report, an Eneo official admitted that there were billing problems, due to some mistakes.

Rita Akana (Cameroon Concord News)