Yaoundé: Internet disruption eases as Camtel reports partial restoration ⁰

Cameroon has experienced major Internet disruptions since the morning of October 23, 2025. A technical incident on the West Africa Cable System (WACS) cut the country’s access to global networks.

Camtel said in a statement on Thursday that a malfunction on equipment of the WACS cable at Batoke in the coastal city of Limbe caused the outage. The state-owned telecom operator said the incident led to a widespread interruption of Internet connectivity across the country.

Camtel said its teams deployed mitigation measures to reduce the impact. “Thanks to the continuous mobilisation of [our] technical teams and the mitigation measures implemented, we observe a progressive return of the service in some localities,” the company said. It said operations will continue until the “complete and secure restoration of traffic.” Camtel apologised for disruptions and pledged regular communication through official channels.

MTN Cameroon also confirmed the outage in a message to customers on Thursday. “Dear customer, following an incident on the WACS fibre optic cable, the Internet is temporarily disrupted. Our apologies for the inconvenience,” said the local unit of the South African group. Users reported difficulties accessing online platforms, social media and messaging services throughout the day. Some observed reduced speeds as early as 4 a.m., affecting households and businesses.

Source: Business in Cameroon